Shipping & Return Policy

What is your Shipping and Return policy?

TnDmoto wants you to be happy with your purchase. We realize there are times when an item may become damaged during shipment or may not be exactly what you were expecting. We are here to help you resolve these issues as quickly and easily as possible.


All orders placed before 12 PM (EST) will be processed and shipped out on the same day. We are shipping our products via Fedex or UPS. use this widget to input text into the page.

Return Policy

•  Returns must be shipped within 30 days of receipt of the original shipment.


•  Returned items must be in original condition.


•  Returned items must include all Original Packaging, Manuals, Hardware, Accessories, etc.


•  A Return Merchandise Authorization (RMA) number must be obtained from us and included in your return shipment prior to returning any item for any reason. To ensure that you are properly credited, do not return any merchandise without prior authorization from TnDmoto. Without RMA, your return will be declined and sent back to you at your expense.


•  Once an item has been installed, modified or used, it can no longer be accepted for return.


•  The customer is responsible for return shipping costs. TnDmoto will send a prepaid return label if the return is due to an error on our part.


Shipping charges are non-refundable. If an item being returned for credit originally qualified for free shipping, the actual shipping charges incurred to ship the item to the buyer will be withheld from the amount refunded.


All returns will be inspected once they are received by the warehouse. Credit will not be issued for items received in any condition other than originally described; nor will credit be issued for items that have been returned without following the process outlined in this return policy. If your return is denied, the item may be returned back to you at your cost. In some cases, the item may still be accepted for return but may be subject to a restocking fee.


Please allow 1-2 weeks for your refund to be processed after it has been received by the warehouse.

Non-Returnable Items

Due to restrictions placed upon us by certain manufacturers, there may be certain items which are not returnable under any condition. If we are unable to accept returns for a specific item, this restriction will be posted in the product's item description and/or in this policy document.


•  Additionally the following types of items are non-returnable:


•  Special orders


•  Custom orders


•  Painted items

Restocking fees

A restocking fee of 20% will be applied in the following circumstances:


•  Any returns due to order error.


•  Any item refused at time of delivery (other than items that were visibly damaged during shipment)


•  Any item returned without a valid RMA


•  Any item being returned as defective but proves to be in normal working condition


•  Any item that is returned incomplete (missing any parts, manuals, original packaging, etc) or in altered condition - - if such an item is not refused by the warehouse, it will be subject to a restocking fee to cover testing/repair/repackaging expenses