Shipping & Return Policy

•  Returns must be shipped within 30 days of receipt of the original shipment.

•  Returned items must be in original condition.

•  Returned items must include all Original Packaging, Manuals, Hardware, Accessories, etc.

•  A Return Merchandise Authorization (RMA) number must be obtained from us and included in your return shipment prior to returning any item for any reason. To ensure that you are properly credited, do not return any merchandise without prior authorization from TnDmoto. Without RMA, your return will be declined and sent back to you at your expense.

•  Once an item has been installed, modified or used, it can no longer be accepted for return.

•  The customer is responsible for return shipping costs. TnDmoto will send a prepaid return label if the return is due to an error on our part.

Shipping charges are non-refundable. If an item being returned for credit originally qualified for free shipping, the actual shipping charges incurred to ship the item to the buyer will be withheld from the amount refunded.

All returns will be inspected once they are received by the warehouse. Credit will not be issued for items received in any condition other than originally described; nor will credit be issued for items that have been returned without following the process outlined in this return policy. If your return is denied, the item may be returned back to you at your cost. In some cases, the item may still be accepted for return but may be subject to a restocking fee.

Please allow 1-2 weeks for your refund to be processed after it has been received by the warehouse.